Effective tenant management can be challenging, but regular Tenant Surveys can go assist landlord companies to manage effectively and strategically. Progressus Research & Development can conduct a Tenant Survey tailor-made to your specific needs. We can assist you in answering important questions:
Who are my tenants?
A full demographic profile of tenants can help the landlord to identify his market and measure changes in the tenant market over time. This not only includes information on gender, age, marital status, educational levels and multi-nodal households but also valuable information on tenant and household income and employment sectors.
Up to date scientific information on tenants provides a valuable tool to the landlord.
How long will my tenants stay?
A tenant survey can help the landlord understand the tenant’s reasons for choosing this landlord building, as well as a better understanding of what are their future plans and aspirations. What dynamic factors create a long term leasing environment and what causes high tenant turnover?
Where do we need to focus our efforts?
A tenant survey can measure tenant satisfaction that provides a detailed analysis per building across all service delivery areas. This can include the following service delivery areas, but is not limited to these:
- The Application Process
- Reception and other Front Line Staff
- The tenant’s experience of moving in
- Snag List procedures
- Maintenance
- Housing Supervisors/ Caretakers
- Shared Services
- Cleaning Services
- Security Services
- Leasing Services
- Communication between tenants and the landlord company
Are the specific fittings or trimmings that I can do with or without and still attract quality tenants to my new building?
A Tenant Survey can identify which features of a building are important to tenants and can be a deal breaker when choosing a rental unit. Detailed information can be obtained to assist the landlord in new developments.
Progressus is proud to be a service provider to the JOHANNESBURG HOUSING COMPANY since 2004
Contact us to discuss your Research Needs!
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